Keeping People: Entertainment and Education Connects Better than Selling

More and more people are online with the devices of their choice. So why is it so difficult to not only get them but retain them as customers, long-term customers?

Business Apps: BYOD Created Business Opportunities, Business Headaches

People bring their own devices, their own data, their own apps, their own communities; and they move personal/company information where it is most convenient, most useful for them.

Customer Service Has to Be Real and Responsive

For many companies, having a strong customer relationship isn't part of the deal. Fortunately a few firms get it and those are the ones you go back to again and again because they have real people who know the only person who counts in the relationship is ...YOU. The others? Talk to the ball!

Content Insider #282 - Adios Privacy

Don't Tell Me Who You Are, I'll Just Check Your Online Data

NAB Wrap: It's 4K All The Way, Drawing Line in The Sand, Storing Stuff

Thunder - Like a bunch of buff guys, Blackmagic Design hit NAB this year and had people talkin' and gawkin'. The Aussie Thunder Down Under crew showed they were seriously into the mainstream of content shooting/production.

NAB Revisited: Struggling for Ways to Monitize, Find New Opportunities

Heyday it Ain't - Families no longer huddle around the TV set to watch their content. There are too many options available and it's a challenge to networks, service providers and people wanting to sell/rent their content. Hundreds of channels are being replaced by the Channel of You.

The End of an Era, The End of New Devices

With devices getting smaller, more powerful, more personal, it is obvious that the next giant leap forward will be for someone to introduce a Star Trek Borg implant that lets us access all of the data in the Cloud without having to constantly waste time searching for our mobile device.

Our Content is Overwhelming Us, Needs to Be Controlled

f we can't get one simple point of entry to the content to find what we want quickly/easily (either ad-supported or paid), we're going to agree with Lieutenant Dave, "I think you should send us the biggest transport plane you have, and take this thing to the Arctic or somewhere and drop it where it will never thaw."

Digital Signage - They Tell, Sell, See, Will Do More

The screen is the thing you see and they're coming in an amazing array of sizes and applications such as small ones for badges, in gas station pumps, kiosks, stand-alone digital signs, retail windows/showcases, bar/restaurant/bathroom networks and more.

Content Insider #273 - Game On

In Technology Leadership, the Big Dogs Play for Keeps

Content Insider # 257 - Odd Choices

If we want to catch up on work or catch up on the last segments of Cybergeddon, our options are at hand and we agree with Felix that it "Doesn't make any difference."

Today's Boomers - Contributing, Savvy, Buying

Your grandparents probably retired at a respectable age, maybe your parents did as well. But while today's boomers may be looking at retirement it's in the long, distant future. There are a lot of reasons including feeling more youthful and a retirement fund that is upside-down. In addition, companies are anxious to hang onto their most valuable resource - the accumulated experience and expertise. Today's boomers not only focus on staying mentally, physically fit they also focus on staying abreast of and mastering our increasingly diverse, complex personal, home technologies. Seems like they won't go quietly or gently...

Content Insider # 217 - Protect Your Own

While it's impossible to avoid the cloud with all the web services that are out there, it's not a place we want to store anything we feel is important or private. Our new home cloud is a 16TB RAID that we hope will be enough storage and backup for a year or so.

The Real World Value of the Virtual World

If it looks like a duck...walks like a duck...quacks like a duck do you think that maybe... Lots of folks are saying the valuations of today's virtual businesses are real, not like the last bunch that went up in glory and down in flames.  Others aren't so sure.  Most of us find it interesting but don't have any skin in the game. Take a look at the analysis, the comparisons and judge for yourself.  Whatever your conclusion we know one thing we're in for a helluva ride. just don't wake up with a tattoo and a monkey.

Virtual World Calls for Virtual Money

Money - or lack of it - causes the most stress for individuals and family problems. But since we're now dealing in a near virtual world let's simply go to mobile device money and do away with the billfold that's either half full or half empty. Ironically, people in third-world countries have been faster to convert to mobile money than those in industrial countries. The challenges? Infrastructure and security. Someone always wants to spoil the party but the transition is underway.

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