Enhances Customer Support with Preventative Maintenance and Post-Warranty Support
Charlotte, NORTH CAROLINA - June 19, 2018 - Inter Technologies Corporation, a provider of expert audio-visual integration services for large-scale installations throughout the United States, Canada, and Mexico, announces an expanded program of preventative maintenance and post-warranty support for enhanced customer service. Jeff Bazow, newly appointed Director of Client Services for Inter Technologies, will support the expanded service offerings.
Inter Technologies' preventative maintenance and post-warranty support services are designed to reduce future problems. In the event an issue is experienced, ITC's expert support services team will troubleshoot the system to get the system up and running as quickly as possible. The support services team is available for support online, via phone, and in-person to best serve each customer's needs. ITC's support services offering includes technical support for integrated systems and video equipment. ITC provides various tiers of support services, unlimited service calls and emails, national technical dispatch for on-site resolution, report ticket tracking, and one-hour response time to phone and email request and one to two business days for on-site response.
"We are pleased to debut our service and maintenance support to provide our customers with an even higher level of customer service," said William Brewster, Chief Executive Officer for Inter Technologies Corporation. "Our Support Services Team works in conjunction with pre-existing help centers or other support solutions to best serve our clients' needs with the underlying goal to make the resolution as easy as possible. We welcome Jeff Bazow to our team and look forward to growing our support services with his support."
Jeff Bazow, Director of Client Services for Inter Technologies, brings nearly two decades of sales, sales management and product development experience. Most recently, Bazow managed
the education mobility and service sales for Velocitor Solutions. Bazow also served as the Regional Vice President for Sallie Mae and the Senior Vice President of Sales at Tuition Options. Bazow will be responsible for the development and promotion of Inter Technologies support services and maintenance division.
"I look forward to broadening Inter Technologies service division in the same way the company continues to strengthen its reputation - through a steadfast dedication to providing clients with best-in-class service and tailored audiovisual solutions," stated Bazow.
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About Inter Technologies Corporation
Inter Technologies Corporation (ITC) provides expert audio-visual integration services nationwide with strategic support centers in the District of Columbia, Arizona, Georgia, Indiana, North Carolina, Virginia, West Virginia and Wyoming. ITC's adaptable structure enables them to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. Inter Technologies was founded in 2000 by four brothers and continues to be a family-owned corporation. It's exponential growth and success is the direct result of a longstanding dedication to its clients. ITC approaches each project with a combination of transparency, repeatable results-driven methodology, and hard work. ITC has designed a corporate structure, process, and culture to ensure direct contact with each client. As a result, ITC consistently meets and exceeds project requirements on time and within budget. For more information, please visit http://www.intertech.tv.
Morgan Roush, Director of Public Relations
P: (954) 925-1511 ext 1
M: (419) 631-8052