Platinum Tools

PureLink Introduces PureAssurance Premium Service Program

Gold and Platinum Packages Offer On-Site Maintenance and Product Protection for Company's Pro A/V Systems

PureLink, a leading manufacturer of 4K/UHD connectivity solutions for commercial and residential markets worldwide, announced today the availability of their PureAssurance Gold and Platinum Service Programs. The two tiers of service being offered in support of their products provide for on-site visits, technical support services and firmware customizations. These service plans, offered in 3, 2 and 1 year terms, lock in labor rates and provide discounts on spare parts, cables and accessory purchases. Their goal is to ensure optimal system performance, minimize downtime, and provide the best possible service options for real-time technical support.

The PureAssurance plans come with free accessories, such as rack ears, and rear blank panels, as well as frame MCU boards and power modules (when applicable). Additionally, those purchasing a service package will enjoy significant discounts on extended warranties, on-site support days and certain spare parts. A PureLink HDG 2.0 4K60/HDCP 2.2 Signal Generator & Analyzer is also included with each plan. The HDG 2.0 test pattern generator is HDMI 2.0-compliant and analyzes signals up to UHD/4K60 (4:4:4), enabling AV professionals to easily conduct pre-installation checks, verification testing and calibration in the field.

"High Definition video projects are generally high-touch," stated Howard Schilling, PureLink's Director of Sales. "Even smaller jobs often require comprehensive factory support," he added. "PureAssurance Service Programs deliver worry-free maintenance by helping to control soft costs over time," concluded Mr. Schilling.

For additional information on the PureAssurance Service Programs, and the products they cover, please visit the company's website at Alternatively, they can be contacted by e-mail at or by telephone at 201-488-3232.

About PureLink

PureLink designs and manufactures the world's most respected HD Video connectivity solutions, consisting of products such as Cross-Platform Digital Modular and Integrated Matrix Switchers, Presentation Systems, CATx/Fiber Optic Extenders, Format Converters, Video Switchers and Distribution Amplifiers, along with accessories such as Signal Analyzers, Audio Downmixers, Digital Signal Isolators, and DisplayPort, Fiber Optic, and HDMI Cables and Adapters. Founded in 2002, PureLink has quietly pioneered the exploding HD Video connectivity space, inventing 1080p HDCP matrix switching along with the large-scale DVI Matrix Switcher. PureLink goes Beyond 4K. For further information on all PureLink product offerings please go to

Mike Salerno, Channel Marketing Manager
(201) 488-3232

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