Suddenlink Connected Home security service powered by Alarm.com
Vienna, VA, and St. Louis, MO March 12, 2015
Alarm.com, the leading technology platform powering the Smart Home, and Suddenlink, the seventh largest cable operator in the United States, announced today that Alarm.com's cloud services platform powers Suddenlink's Connected Home(SM) solution. Alarm.com's hosted services platform has enabled Suddenlink to rapidly go to market with the hardware packages and smart home services that best fit its strategy.
Suddenlink Connected Home security service with remote control features offers next generation interactive security services with professional monitoring for peace of mind and complete control, from anywhere. A wide range of home automation options like garage doors, thermostats, lights and locks are fully integrated with the Connected Home security service to provide a seamless user experience across the entire home.
"Quality and dependability are critical to living up to the superior service we promise our customers," said Suddenlink Senior Vice President and Chief Marketing and Sales Officer Jerry Dow. "Alarm.com's expertise helps us deliver on that promise."
Alarm.com's hosted services platform powers millions of homes with advanced Smart Home services, with security as the foundation. This combination gives Suddenlink and its customers both the proven reliability and innovative technology options that are driving Smart Home adoption.
"Suddenlink's decision to choose Alarm.com as its Smart Home services platform reinforces Alarm.com's leadership in the Smart Home space," said Roy Perry, Alarm.com's Vice President of Ecosystem Alliances. "Suddenlink is a savvy partner who recognized Alarm.com's ability to deliver innovative services."
Alarm.com's proven cloud services platform, as well as service and support, gives Multiple-System Operators (MSOs) like Suddenlink a turn-key business solution for Smart Home offerings that helps manage costs, create opportunities to increase customer retention and grow average revenue per user. A flexible suite of interactive services, built around home security, and a wide range of integrated hardware partners and devices, support a range of strategies for offering Smart Home solutions.
Alarm.com, founded in 2000, is a leading technology provider of connected home services, powering millions of residential and commercial installations. Through its connected home platform, millions of people use Alarm.com to help protect and manage the things that matter most - their homes, families, and small businesses. Alarm.com connects a wide range of supported devices across the internet of things to provide an integrated connected home experience through an intelligent cloud-based services platform and easy to use mobile app. Alarm.com solutions are sold exclusively through a network of licensed and authorized Dealer Partners. For more information, please visit http://www.alarm.com.
Suddenlink (http://www.suddenlink.com), based in St. Louis, MO, is the seventh largest cable operator in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential and commercial customers in Arkansas, Louisiana, North Carolina, Oklahoma, Texas, West Virginia and elsewhere. Suddenlink simplifies its customers' lives through one call for support, one connection, and one bill for TV, Internet, phone and other services.
C1M1 offers a truly significant reduction in transmission time in comparison to other communicators that rely on dial capture or data bus decoding. This can result in quicker response time to emergency situations which could save lives and assets. By providing both IP and cellular pathways, C1M1 provides the reliability installers are looking for in an alarm communicator. C1M1 eliminates port forwarding and extra fees for remote access. Installers can remotely upload/download programming changes to M1 controls over IP or cellular using ElkRP2. Consumers can control the M1 remotely via the free ElkLink mobile app and web portal, as well as eKeypad and M1 Touch Pro apps. Other IP-based software and interface partners can connect to the M1 control over the local network through C1M1. C1M1 also provides email/text notifications for arm, disarm, and alarm events. ELK-C1M14GSM supports GSM (AT&T/T-Mobile) networks and ELK-C1M1CDMA supports CDMA (Verizon) networks.