Hosted VoIP Provider Recognized as Customer Service Department of the Year in IT & Telecommunications
PHILADELPHIA, PA - March 1, 2010 - Alteva, North America's largest enterprise hosted VoIP provider, today announced that it was presented with a Stevie® Award in the Sales & Customer Service - IT & Telecommunications category in the fourth annual Stevie Awards for Sales & Customer Service. Winners were announced during a gala banquet on Monday, February 22 at the Eden Roc Renaissance Hotel in Miami Beach. Nominated customer service and sales executives from the US and several other countries attended. Alteva ranked first out of 14 finalists in its category, including such companies as Rackspace Hosting and Constant Contact.
"We are honored to be recognized with such a prestigious award as the Stevie Award," said David Cuthbert, COO of Alteva. "Excellent customer service is a cornerstone of our business and this award highlights Alteva's commitment to providing exceptional value to businesses and the best support possible for our customers."
More than 500 entries from companies of all sizes and in virtually every industry were submitted to this year's competition. There are 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; as well as 41 categories for sales professionals, ranging from Global Sales Leader of the Year to Sales Training Program of the Year to Sales Department of the Year of the Year. Members of the Awards' Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners from among the Finalists. Finalists were chosen by business professionals worldwide during preliminary judging.
"This year's honorees demonstrate that even in challenging economic times, it's possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers," said Michael Gallagher, president of the Stevie Awards.
Details about the Stevie Awards for Sales & Customer Service and the list of honorees in all categories are available at www.stevieawards.com/sales.
Alteva, North America's largest provider of enterprise hosted VoIP, has become the pioneer for showcasing the high quality and reliability of hosted unified communications solutions. Alteva provides businesses with "Communications as a Service" that requires minimal installation and configuration while eliminating monthly phone and on -premise system maintenance charges and reducing overall communication costs by leveraging the power of cloud -based computing. With a sophisticated open standards infrastructure, Alteva enables businesses to easily integrate existing business applications. Rather than building their processes around the limitations of their phone system, Alteva's customers build their phone systems around their ideal processes. Based in Philadelphia, Alteva provides internet access, telephone system/service and hosted Microsoft Exchange/SharePoint/OCS services to multi -location growth -oriented businesses in 50 states and 14 countries. For more information, visit www.altevatel.com/, www.altevatel.com/blog/, or call 1 -877 -258 -3821.
About The Stevie Awards:
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.
Sponsors of the 4th annual Stevie Awards for Sales & Customer Service include official publications Sales & Marketing Management (SMM) and Training magazines, as well as the Sales Association, SalesLabs, and ValueSelling Associates.
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