Chuck Hinton

How to handle a defective product

Here are the best ways to handle the situation and the order in which you should do them: Blame the most expensive unit in the system (top quality gear should never break, like Ferraris, Harleys, or i-phones) Make a judgment as to the cause of the failure (do not...

How to handle a defective product

Here are the best ways to handle the situation and the order in which you should do them: * Blame the most expensive unit in the system (top quality gear should never break, like Ferraris, Harleys, or i-phones) * Make a judgment as to the cause of the failure (do not...

Wall Of Sound

We at McIntosh Labs were pretty impressed with ourselves when we realized the McIntosh 2K reference system weighed in at close to one full ton. It never even occurred to us to imagine what kind of McIntosh system might weigh 75 tons. As it turns out, our imagination...

HDMI Football

A/V installers routinely cringe in fear and consternation at HDMI installs, quoting the crusaders in ‘Monty Pythons Holy Grail’ confronting the killer rabbit: “run away!” As such, I thought I would present to you a simple HDMI survival guide. The...

McIntosh Teaches Kids to See Sound

McIntosh Teaches Kids to See Sound Author: Chuck Hinton of McIntosh Tech Support As soon as the children enter the room, they are enthusiastically asked; “How many of you have seen sound today?” Quick to respond without thinking, most of the hands in the room...