A stores, by design, are a destination shopping experience. The Swedish-based retail stores draw in customers with modern home furnishings at an affordable price, while their massive store spaces and winding floor plans often keep shoppers inside for an hour or more.
Spending that much time picking out a book case is one thing. Waiting another 20 minutes to pay for it is another. And after a rash of complaints from customers who described just that kind of repeated delay, IKEA stores in the United States are yanking the self-service checkout systems that were causing the back-ups.
While most IKEA stores house a sprawl of checkout lanes, both self and cashier operated, typically the cashier lanes were opened only on peak shopping days. That meant that customers were funneled into a smaller group of self-checkout lanes that became clogged with shoppers trying to operate the system and manage their purchases.
IKEA did not return calls to be interviewed for this story, but company spokesperson Joseph Roth told The Tampa Tribune that the self-checkout system "wasn't as efficient as we originally hoped."
ViewSonic said on Wednesday that its VSD220 Smart Display will be sold in North America in mid-to-late October for an ESP of only $399. It will combine a 1920 x 1080 full-HD 22-inch LED-backlit dual-touch panel, an ARM Cortex-A9-based OMAP4428 dual-core SoC (1 GHz) from Texas Instruments, and Google's Android 4.0 "Ice Cream Sandwich" operating system. It will also feature 8 GB of internal storage, although a microSD card slot will be available for added capacity.
"The VSD220 Smart Display is engineered for today’s cloud connected world," said Jeff Volpe, president of ViewSonic Americas. "ViewSonic is embracing the post-PC transition with what will be a full range of connected display solutions. For consumers, the VSD220 is perfect for surfing the web, engaging on social networks and enjoying a world of Android apps. For commercial opportunities, the VSD220 serves as a flexible solution that can address the needs of Android compatible vertical market applications such as signage, hospitality, point of information, and kiosk. Whatever the need, our new Smart Displays are the future of connected computing."
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