Giving the Customers Control

We have a responsibility to our customers and co-workers to not make their lives harder. By giving them control of these systems, in a manner they can easily understand, we can make long term customers, and long time friends.

The Delicate Signal and the Future

Technology has taken a turn and we are taking that turn with it whether we think we are or not. We have finally realized how delicate the single path really is and we are beginning to see better and better results the smaller we get.

Getting Started in the Hobby of Audio

Simplicity is the key to good sound. Many times, when you install a system that is too complicated for a given room, you end up with poor sound reproduction.

The Art of the Video Demo

Get your customers smiling and excited about their impending purchase. Once you've mastered the "Art of the Video Demo" you'll be smiling all the way to the bank!

To backup or not to backup

At home, even something as small as the family's digital photos can be irreplaceable. Think of all those memories lost and unrepeatable events in your life stored in your digital photos.

Converge My Gadgets - Please!

What the industry needs is a meeting among Crestron, Archos, and Motorola. An alliance of these three for creating the definitive portable, wireless personal media device would be an absolute killer product.

Serving Your Customers

The purpose of this piece is to talk about customer service and what it means in the field of technology.

Top Ten Home Technology Mistakes

With purchases often running well into the thousands of dollars, avoiding some of the more common mistakes can save time, money, and frustration.

Artist Meets Engineer -- Part II (The In-home Concert)

Yes, the worlds of the engineer and the artist are growing closer together than you can imagine and your dream systems are more within your reach than ever before. Finally the mass produced world has matured to the point of delivering a truly great product and, together with learning how to get the most out of your system, you can truly experience the in-home concert.

Selling Solutions

If you're in the audio-video field as an installer, designer, dealer, or manufacturer, your job is selling solutions. Sure you're working with a bricks and mortar product, but that product is there to serve your client by solving his AV problem.

HomeToys Interview

The open source movement is a revolution of technology populism that finally wrests control from companies and returns it to consumers. That's pretty cool! The key to fully enjoying rich digital content is open architecture consumer electronics like ours. It rocks.

Give the Customers What They Want

It's not unusual for installers and system designers to avoid using computers or to fail to recognize the cost-saving benefits for setting up a LAN or local area network. Each LAN is unique because homeowners invariably want different capabilities from their home networks.

Need for an Electrical Design

An electrical design will gather all switching requirements for the home. Determine what level of control is acceptable and propose an electrical control system to meet these needs.

Rules of Thumb for selling Remote Controls

While categorized as an "accessory," there's not a consumer out there who doesn't consider remote control a necessity. If they have trouble using it, you could end up losing future business. Make sure you're familiar with the variety of product choices in the marketplace and their capabilities. Recommend what makes sense.

The World's Newspaper

The map of the future of the internet and how industries will rise and fall will be based on our ability to adopt the ideals that made our knowledge sources follow the examples and templates that have been laid before us. The interaction of human beings can be an amazing and beautiful process to see in action. Our world is becoming one big neighborhood.

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Featured Product

ELK Products -M1 GOLD with Two-Way Wireless

ELK Products -M1 GOLD with Two-Way Wireless

The M1 Gold Security & Automation Control combines security, fire, energy management, lighting, and access control to provide total control of the home. Easily integrating with products of industry partner manufacturers, M1 controls offer a truly customized solution. With remote access capabilities and simple, user-friendly interfaces, M1 keeps homeowners informed and in control, anytime, anywhere! ELK's Two-Way Wireless family of products for the M1 offers a truly secure and reliable wireless solution with cutting edge techniques such as frequency hopping and UL approved jamming detection to defend against interference, hacking, and jamming. Advanced features ensure reliability, extend battery life, and provide innovative security enhancements including wirelessly interconnected smoke detectors, motion detectors with built-in security/convenience lights, and key fobs with a system status inquiry button, allowing users to see if an alarm has been activated before entering the home.