All in all ... I can only say that we all need to open our eyes to the reality of the global marketplace and seek partnerships with Chinese business. I have never felt more welcome as a foreigner in any country that I have previously visited. China is undoubtedly becoming one of the most powerful economic forces on the globe. Do you want to be a partner or a competitor? It's your choice!
There are few certainties in the market place, but losing customers to confusion is one of those. Another has to do with customer frustration and how it usually precedes the demise of customer trust. Ultimately, the fall-out always directly impacts the consumer, who end-up without industry support and products that are anything but "do it yourself".
Whether it be a simple surround sound system or a whole house control system, the most important thing to remember is when to start planning. As an architect or builder, you will find that if you involve a qualified low voltage contractor early in the planning stages, they can make your job easier, less stressful and provide a finished project.
We have a responsibility to our customers and co-workers to not make their lives harder. By giving them control of these systems, in a manner they can easily understand, we can make long term customers, and long time friends.
Technology has taken a turn and we are taking that turn with it whether we think we are or not. We have finally realized how delicate the single path really is and we are beginning to see better and better results the smaller we get.
Simplicity is the key to good sound. Many times, when you install a system that is too complicated for a given room, you end up with poor sound reproduction.
Get your customers smiling and excited about their impending purchase. Once you've mastered the "Art of the Video Demo" you'll be smiling all the way to the bank!
At home, even something as small as the family's digital photos can be irreplaceable. Think of all those memories lost and unrepeatable events in your life stored in your digital photos.
What the industry needs is a meeting among Crestron, Archos, and Motorola. An alliance of these three for creating the definitive portable, wireless personal media device would be an absolute killer product.
The purpose of this piece is to talk about customer service and what it means in the field of technology.
With purchases often running well into the thousands of dollars, avoiding some of the more common mistakes can save time, money, and frustration.
Yes, the worlds of the engineer and the artist are growing closer together than you can imagine and your dream systems are more within your reach than ever before. Finally the mass produced world has matured to the point of delivering a truly great product and, together with learning how to get the most out of your system, you can truly experience the in-home concert.
If you're in the audio-video field as an installer, designer, dealer, or manufacturer, your job is selling solutions. Sure you're working with a bricks and mortar product, but that product is there to serve your client by solving his AV problem.
The open source movement is a revolution of technology populism that finally wrests control from companies and returns it to consumers. That's pretty cool! The key to fully enjoying rich digital content is open architecture consumer electronics like ours. It rocks.
It's not unusual for installers and system designers to avoid using computers or to fail to recognize the cost-saving benefits for setting up a LAN or local area network. Each LAN is unique because homeowners invariably want different capabilities from their home networks.
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Pakedge BakPak allows you to know when your customers' networks need attention--before they do. Instantly receive notifications, email or texts so you can react quickly. Constant network management allows you to have your whole customer base at your fingertips in an easy to read dashboard showing the status of all your customers. And you can even access, troubleshoot, and resolve network issues right from your mobile device or laptop.