Study: Costly electronics product returns on the rise

Consumers are returning lots of electronics products, and it's costing the U.S. consumer electronics industry a bundle, says a study by Accenture. According to the management consulting firm, product returns cost U.S. consumer electronics retailers and manufacturers nearly $17 billion this year, an increase of 21% since 2007. Included in the $17 billion are costs associated with "receiving, assessing, repairing, reboxing, restocking and reselling returned products," Accenture reports. Product return rates over the past three to five years have increased for 57% of the retailers and 43% of the manufacturers surveyed by Accenture. If there's any positive news for the industry, it's that just 5% of returns are related to actual product defects, Accenture says. Indeed, 27% of returns reflect "buyer's remorse" and 68% of returns are characterized as "No Trouble Found." Accenture calculates that just a 1% reduction in the number of "No Trouble Found" cases could save a typical large manufacturer about $21 million in return and repair costs or $16 million for an average consumer electronics retailer.

Atlona Integrated Systems Europe (ISE) 2012 Product Preview

Atlona(R) Integrated Systems Europe (ISE) 2012 Product Preview Jan. 31 - Feb. 2 -- Amsterdam Booth 4U63

Nixeus Technology Unveils Nixeus Fusion XS Network Media Player

Nixeus Fusion XS delivers digital media content directly to an HDTV, powered by the Marvell ARMADA 1000 chipset running on Android 2.2 OS

Bass Pro Shops Selects Digital Signage Partner

DMX, Inc. and its digital signage partner, 11Giraffes, were selected by Bass Pro Shops to launch its new digital signage program throughout the United States and Canada. Offered under the DMX®MARQUEE brand, Bass Pro Shops is now displaying multiple screens per store in the Fishing, Hunting and Marine departments. "We are excited to announce that Bass Pro Shops, the nation's leading retailer of outdoor gear, has selected our DMX®MARQUEE product to provide customers with a digital signage experience. DMX®MARQUEE, along with the current music and messaging services DMX provides to Bass Pro Shops, gives their customers a superior branded experience. Our partnership with 11Giraffes, which launched in January of this year, has been a truly exceptional example of our two companies bringing an excellent product to the marketplace," said John Cullen, CEO of DMX. Bass Pro Shops, known as The World\'s Greatest Outdoor Store, serves millions of people each year who pass through their doors seeking to satisfy their outdoor passions. The DMX®MARQUEE digital signage product will provide Bass Pro Shops with an outstanding tool with the flexibility for control at both the corporate and local levels - promoting their highly regarded brand, unsurpassed product line, and providing their customers with the information and knowledge they seek.

Bass Pro Shops Selects Digital Signage Partner Bringing the Outdoor World Into Focus

MX, Inc. and its digital signage partner, 11Giraffes, were selected by Bass Pro Shops to launch its new digital signage program throughout the United States and Canada. Offered under the DMX®MARQUEE brand, Bass Pro Shops is now displaying multiple screens per store in the Fishing, Hunting and Marine departments.

Insight Home Solutions acquires RAD Home Integration and Phoenix Home Theater

The new acquisition will increase quality, lower costs and optimize services for clients in Scottsdale and the Phoenix metropolitan area

Anthony Gallo Acoustics Classico Series of wooden box speakers now shipping

AGA's Nucleus® Classico Series is a technological achievement that brings the performance of the company's spheres to box speakers

D -Tools New Online Store Now Open

D-Tools recently launched a new online store for users of D-Tools' award-winning System Integrator software. This new online resource will provide D-Tools' new and existing customers with an additional channel for purchasing products and services

Crestron MC3 3-Series™ Redefines the Future of Building Control

At ISE 2012 Crestron will be displaying its new generation MC3, the first 3-Series™ control system powered by Core 3 OS. Developed and engineered like an IT platform, rather than an AV system, the 3-Series platform is designed to provide a foundation for powerful integrated building technology and advanced home control.

InfoComm Membership Elects 2012 Board Members

InfoComm International®, the trade association representing the commercial audiovisual and information communication industries is pleased to announce election results for the 2012 InfoComm International Board of Directors.

CES 2012 Product Preview

"We're excited to unveil Atlona's new Home Collection product lines at CES 2012. - Brent Baer, Executive Director of Marketing, Atlona

Marmitek introduces the BoomBoom 150 Bluetooth Speaker

The BoomBoom 150 is a portable speaker that can be connected wirelessly to any Bluetooth device (e.g. your smartphone).

Forget 3D, here comes the QD TV

Researchers have developed a new form of light-emitting crystals, known as quantum dots, which can be used to produce ultra-thin televisions. The tiny crystals, which are 100,000 times smaller than the width of a human hair, can be printed onto flexible plastic sheets to produce a paper-thin display that can be easily carried around, or even onto wallpaper to create giant room-size screens. The scientists hope the first quantum dot televisions - like current flat-screen TVs, but with improved colour and thinner displays - will be available in shops by the end of next year. A flexible version is expected to take at least three years to reach the market.

Apple's 'hobby' could own 1/3 of streaming set-top market in 2011

By the end of this year, the streaming set-top box market will reach about 12 million units worldwide, according to a survey published Monday. And the company known mainly for phones, tablets and computers is set to own a third of that, according to Strategy Analytics. It says Apple's small $99 streaming Apple TV is on pace to hit 4 million units by the end of this year. For perspective, four million devices is what the iPhone 4S sold in a weekend. But Apple's somehow managed to reach this number in Apple TV without really trying. And by "trying" I mean doing things like running TV and billboard advertisements or making it the centerpiece of press events. Apple has for years since its introduction excused Apple TV as merely "a hobby." And while it's played with the concept and design and the price, doesn't talk much about it or how many it's sold. Breaking with tradition, Steve Jobs did say in October 2010 that after a month on sale, the new $99 Apple TV had sold 250,00 units.

Legrand Joins White House Initiative to Spur Energy Efficiency in Commercial Buildings

Company agrees to aggressive energy savings and reporting practices

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Automation & Control - Featured Product

Advanced UPB Lighting Packages from Simply Automated

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