This Utah Company Has Emerged As The Biggest Smart Home Player
Aaron Tilley for Forbes: On the first warm summer week of the year in Provo, Utah, the headquarters of Vivint Smart Home appears quiet. It’s not till you make your way to the second floor that you stumble upon a flurry of activity. That’s where row after row of cubicles house mostly young men in their 20s, many sporting beards and tattoos. Some stand or pace about the room with headsets on, their eyes focused on sales scripts. Others stare into the distance past suburban office parks and toward the scrubby foothills of the Wasatch Mountains. Mawkish soft rock plays in the background. Above the cubicles, a monitor flashes the names and numbers of top salespeople. This year’s prize for the number-one seller is a trip to Hawaii.
It’s a pretty low-tech operation, especially when you consider these reps are selling the future. Along with an army of 2,500 door-to-door salespeople across the United States and Canada (and a few in New Zealand), these 200 or so Utahans are aggressively pushing the Vivint smart home. They have already managed to persuade more than a million homeowners to pay between $40 and $80 a month to have their houses come to life with Internet-connected thermostats, lights, door locks, doorbells, garage door openers, cameras and sensors, whether they are made by Vivint or one of its partners. Cont'd...
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