Is Home Automation the Next UX Frontier?

If there is one thing that UX and UI designers should take away from this year’s Consumer Electronics Show, it is that the next big thing is home automation, and we better be ready for it.

From dishwashers with digital interfaces to smartphone apps that can manage an entire home heating and cooling system, this shift in home appliances means that these new digital interfaces will need just as much TLC as a new web app.

These transitions present some incredible opportunities but also plenty of challenges. The team at ÄKTA sat down to discuss the matter. Here are both the opportunities and the challenges that will come with home automation.

Breakdown of Current Silos

We imagine that this shift will create a breakdown of silos. We will no longer see "product design" and "digital UX” as two different pieces of the building process. Rather, we will start to focus on a more holistic user experience that covers everything from the physical product to the digital interface.

Because of this breakdown, cross-system and cross-platform areas of expertise will become invaluable. Take for example a smart washer by LG that we spotted at CES 2013. A repairperson brought in to fix this machine will now need to know how to fix network systems in addition to plumbing systems.

Full Interview:

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