Best Buy snags Starbucks tech guru
Stephen Gillett, the Starbucks chief information officer who revamped the retailer's technological approach to selling coffee, is joining electronics giant Best Buy. The 36-year-old former college football player is charged with no small task: helping Best Buy go up against Amazon while continuing to sell products in brick-and-mortar stores.
Gillett joins Best Buy (BBY) Monday as president of the company's digital business, including its online stores, as well as replicating the information-systems responsibilities he held at Starbucks (SBUX). At the Seattle coffee company Gillett was instrumental in offering free wireless Internet service to customers as well as allowing payment by smartphones. The moves were credited with being a part of the rejuvenation of the customer experience at Starbucks under CEO Howard Schultz. In recognition of his efforts, Fortune named Gillett to its list of 40 top executives under age 40 in 2010.
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