Integrators and technology consultants are invited to learn more about launching and managing successful recurring monthly revenue service plans using Ihiji Invision and the new Ihiji ServiceManager software-as-a-service (Saas) tool
AUSTIN & DALLAS, TX —(CEDIA Expo, Booth #4938)—Oct. 15, 2015—Ihiji—the leading remote-managed services provider for the technology integration market since 2009—invites integrators and technology consultants attending CEDIA Expo 2015 to any of several training sessions and seminars about creating, launching, and managing a recurring monthly revenue service plan, as well as the Ihiji platform including the company's new Software as a Service (SaaS) tool, Ihiji ServiceManager.
Ihiji ServiceManager allows integrators to set up and store service-plan information and data on all clients and sites and access it through a single, cloud-based system. The tool also helps integrators with existing service businesses to streamline and amplify their efforts. Ihiji ServiceManager gives integrators and their team members—not to mention other trades like security companies—everything they need to run successful and profitable support service businesses, including things like contact management, service-plan management, RMR billing, technical support tracking, and centralized project documentation.
The training sessions are as follows. For more information on CEDIA continuing education credits and to register, click here.
NEW! Run Your Service & Support Business on Ihiji ServiceManager
Thursday: 2:00-2:45 p.m. & Saturday: 12:00-12:45 p.m.
Ihiji ServiceManager is the newest SaaS solution from Ihiji designed specifically to help integrators take their service and support businesses to the next level. Regardless of whether service plans are something new to the integrator's organization or something they have done for years, Ihiji ServiceManager will make it all work more smoothly. As an integral component in the business process, custom integrators will gain value from features like RMR service billing, project and site documentation, client and prospect service plan creation, and support ticketing and integration with Ihiji Invision. Together, this comprehensive system is poised to become the integrator's Service Operations Center (SOC), helping consolidate multiple support systems into one. Participants will get a deep dive on this new toolset and learn how to deploy it for all of their technicians, sales people, remote networking champions, and even the accounts receivable department.
Ihiji Invision Tech Training. LIVE!
Thursday: 2:50-3:30 p.m.
For Existing Ihiji Users Only
Since 2009, Ihiji Invision has been the industry's go-to solution when it comes to remote monitoring, device diagnosis, ISP speed tests, and remote issue resolution, helping integrators around the world to reduce their truck rolls, add new revenue, and keep their clients satisfied. In this session for existing Ihiji dealers only, support technicians will get the know how to set up and manage client sites to help them gain the most value from Invision for their businesses.
Strengthen Your Business with Recurring Monthly Revenue (RMR)
Saturday: 12:50-1:30 p.m.
This session will help integrators understand what kinds of systems, business processes, and marketing and sales efforts are necessary to help ensure a successful recurring revenue business. RMR businesses represent a value-add to clients who use these devices and an unprecedented opportunity for the integrator to sell an entirely new service. Ranging from basic network monitoring to full "white glove" service, these plans are profitable and can help make integrators' existing support organizations even more efficient and effective.
Attendees of CEDIA 2015 are invited to see Ihiji ServiceManager in action at booth #4938 or learn more and sign up for Ihiji ServiceManager here.
Ihjii (eye-hee-jee) provides cloud-based SaaS solutions that empower systems integrators and technology professionals to cost-effectively deliver remote network management services to their clients. These solutions not only allow for efficient management of the network and devices that make up the Internet of Things (IoT) inside the modern home and office, they also enable resellers to create a recurring revenue stream for their business by reducing or eliminating unnecessary site visits. In fact, resellers utilizing Ihiji SaaS solutions benefit from improved network performance and uptime, along with fewer service and support concerns. An award-winning global SaaS solutions provider, Ihiji is based in Austin, Texas and is privately held. To learn more, visit www.ihiji.com and follow @ihiji on Twitter. If it has an IP...Ihiji.
Ihiji Media Contact
Katye (McGregor) Bennett, KMB Communications, Inc., (406) 446-1283, Katye@KMBComm.com, @KMB_Comm