Parks Associates: Nearly 40% of U.S. broadband households have looked up health information online

Jennifer Kent of Parks Associates presents consumer engagement research at mHealth + Telehealth World

Dallas, Texas, Tuesday, July 22-In the last 12 months, 38% of consumers in U.S. broadband households looked up health information online, and 27% used the website of their care provider or insurer, according to research from Parks Associates.

Jennifer Kent, Senior Analyst at Parks Associates, will discuss the implications of current consumer attitudes and behaviors in connected health during the session "Increase Patient Adoption of Digital Health Practices to Promote Patient Self-Management" at mHealth + Telehealth World at the Hyatt Regency, July 22-24 in Boston, MA.

Kent will moderate this session on Wednesday, July 23, 1:30-2:25 p.m., which will help payers and providers understand the benefits of telehealth and mHealth and develop strategies to encourage patient self-management and participation in new and existing programs. Other session participants include:
• Nina M. Antoniotti, RN, MBA, PhD, Director of TeleHealth, Marshfield Clinic
• Neil C. Evans, MD, Co-Director, Connected Health, Department of Veteran Affairs
• Maulik D. Majmudar, MD, Associate Director, Healthcare Transformation Lab, Massachusetts General Hospital
• Sean Penwell, MD, Chief Medical Officer, SeeChange Health Insurance

mHealth + Telehealth World is a three-day event for healthcare executives interested in learning how to utilize telehealth programs most efficiently as well as what health practices can improve patient outcomes.

Parks Associates' health analyst team recently addressed the health and wellness aspects of the wearables market during the industry webcast "Engaging Consumers with Connected Health Technologies." In the webcast, available for download at the Parks Associates website, the analysts highlighted consumer research to inform best practices for engaging different types of digital health consumers and producing improved care outcomes.

Parks Associates digital health research shows that among U.S. broadband households in the past 12 months:

• 38% of consumers looked up health information online
• 27% used their care provider's or insurer's website
• 26% used a website to make an appointment, check lab results, or manage prescriptions
• 25% used a health app
• 22% used a device to track their health patterns
• 22% stored health information electronically
• 20% communicated electronically with a healthcare or health insurance professional
• 13% participated in an online support group

Parks Associates will host the inaugural Connected Health Summit: Engaging Consumers in San Diego, September 4-5, featuring keynotes from Ascension Health, Humana Wellness, Kaiser, Qualcomm Life, and Walgreens.

Jennifer Kent is available for media interviews at mHealth + Telehealth World. To request a meeting or specific research data, contact Holly Sprague at or 720-987-6614.

Press Registration:

Twitter: @ParksAssociates

About Parks Associates
Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

About Connected Health Summit: Engaging Consumers
Connected Health Summit: Engaging Consumers analyzes the roles of connected health technologies and innovations in driving changes in consumer behaviors and business models. The event focuses on four areas of consumer health technologies in particular, which all require active consumer participation to be successful: remote health monitoring for accountable care, consumer-centric wellness and fitness solutions, independent living technologies and services, and innovative convenience care models.

The Connected Health Summit: Engaging Consumers will take place September 4-5 at the Omni Hotel in San Diego, CA. Follow the event on Twitter at @CONN_Health_Smt. Subscribe to Parks Associates' digital health newsletter at

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