Leading online home theater and networking accessories retailer recognized for demonstrating outstanding customer service and shipping times.
Concord, NC, June 23, 2014 -- FireFold, which offers home theater and networking accessories, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of ontime shipping and excellent customer service.
When visiting the FireFold website, shoppers can hover over the Google Trusted Store badge and see metrics on the store's shipping and customer service performance. FireFold has a 100% rating for excellent service and 94% rating for ontime shipping.
"We are honored to be able to display the Google Trusted Stores badge, " says Christopher Grouse, owner and CEO of FireFold. "FireFold has been striving to provide customers with an exceptional shopping experience since 2005. This badge conveys this existing standard to new shoppers and confirms they will receive outstanding service anytime they visit FireFold."
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google's help, and Google will work with FireFold and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like FireFold attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
FireFold.com has offered quality, affordable home theater and networking accessories since 2005. With a product line of over 3000 unique SKUs, FireFold offers a comprehensive selection of audio/video and data solutions. For more information please visit www.FireFold.com