Zigen Announces New Warranty Program and Compatibility Improvements

3 Year Warranty Announced - New Compatibility Features

Reseda, CA 3/25/2014 - Zigen Announces New Functionality Plus 3-Year Warranty and Advanced Overnight Replacement Program.


Zigen, a cutting edge developer of high-end 4K connectivity products is proud to announce the following:

1. Three (3) Year Warranty on all Zigen products effective 1 January, 2014
2. One (1) Year Advanced Overnight Replacement program on all products effective 1 January 2014
3. Compatibility with Integra's latest HDBaseT products - the DTR-60.5 and DHC-60.5
4. Crestron drivers are now available for HX and AX series Zigen switches.

3-Year Warranty/Crestron Drivers/Integra Compatibility -

Zigen's 3-Year warranty and 1-Year overnight advanced replacement programs have been initiated, not out of need - the products are rock solid and rarely fail - but out of customer demand and perception - "We needed to provide comparable services to our competitors in this space ." according to Jeff Murray of Zigen. "During my tenure with Zigen the only failure - was not a failure, but a misunderstanding on configuration (hardware) of a switch - regardless, understanding the criticality of the situation a new properly configured switch was delivered overnight and the install was completed without a glitch."

Crestron and Integra compatibility and functionality added to Zigen products. Zigen continues to make integration of their products simple and compatible with the devices and control systems commonly connected to their products. Recently adding a full set of Crestron drivers to complement their AX and HX series matrix switches. Additionally, Zigen HDBaseT receivers - HVX-70R and HVX-100R have been approved and certified compatible with Integra's latest HDBaseT products - the DTR-60.5 and the DHC 60.5 meaning they are directly compatible (plug and Play) with these products without additional configuration or hardware.

Zigen continues to improve their position as the leader in Installer Approved and Tested devices for the custom integration market.

About Zigen
"Zigen was designed by installers, for installers," according to Ed Dellalyan, President of Zigen. "It's about reliability. No installer can afford go-backs and service calls. We were not thinking of market share when we developed our products; we just needed a product that worked right the first time. We couldn't find anything reliable, so we started a development company to find the glitches in HDMI/HDBaseT. It wasn't easy, but we did it. Our business has grown to this point by word of mouth because the guys who use our products swear by them."

Featured Product

PureLink - HCE III TX/RX: 4K HDR over HDBaseT Extension System w/ Control and Bi-Directional PoE

PureLink - HCE III TX/RX: 4K HDR over HDBaseT Extension System w/ Control and Bi-Directional PoE

The HCE III Tx/Rx HDBaseT™ extension system offers full HDMI 2.0 compliance supporting HDR (High Dynamic Range) and 4K@60Hz with 4:4:4 chroma sampling. Featuring PureLink's proprietary Pr©cis codec, a light compression technology, the HCE III can transport Ultra HD/4K, multi-channel audio, and High Dynamic Range (10 bits support) content over a single CATx cable. The HCE III provides HDMI extension up to 130 feet (40 meters) at Ultra HD/4K and up to 230 ft. (70 meters) at 1080p over category cable with embedded multi-channel audio, CEC pass-through, bi-directional RS-232 and IR control, and PoE - all with zero loss and zero noise. The HCE III Tx/Rx also supports Dolby TrueHD, Dolby Digital Plus and DTS-HD Master Audio plus LCPM (up to 192 kHz). Additionally, the low profile "slim box" enclosure design make the HCE III ideal for limited space installation environments, such as behind flat panel displays and video walls.