Zigen Announces New Warranty Program and Compatibility Improvements

3 Year Warranty Announced - New Compatibility Features

Reseda, CA 3/25/2014 - Zigen Announces New Functionality Plus 3-Year Warranty and Advanced Overnight Replacement Program.


Zigen, a cutting edge developer of high-end 4K connectivity products is proud to announce the following:

1. Three (3) Year Warranty on all Zigen products effective 1 January, 2014
2. One (1) Year Advanced Overnight Replacement program on all products effective 1 January 2014
3. Compatibility with Integra's latest HDBaseT products - the DTR-60.5 and DHC-60.5
4. Crestron drivers are now available for HX and AX series Zigen switches.

3-Year Warranty/Crestron Drivers/Integra Compatibility -

Zigen's 3-Year warranty and 1-Year overnight advanced replacement programs have been initiated, not out of need - the products are rock solid and rarely fail - but out of customer demand and perception - "We needed to provide comparable services to our competitors in this space ." according to Jeff Murray of Zigen. "During my tenure with Zigen the only failure - was not a failure, but a misunderstanding on configuration (hardware) of a switch - regardless, understanding the criticality of the situation a new properly configured switch was delivered overnight and the install was completed without a glitch."

Crestron and Integra compatibility and functionality added to Zigen products. Zigen continues to make integration of their products simple and compatible with the devices and control systems commonly connected to their products. Recently adding a full set of Crestron drivers to complement their AX and HX series matrix switches. Additionally, Zigen HDBaseT receivers - HVX-70R and HVX-100R have been approved and certified compatible with Integra's latest HDBaseT products - the DTR-60.5 and the DHC 60.5 meaning they are directly compatible (plug and Play) with these products without additional configuration or hardware.

Zigen continues to improve their position as the leader in Installer Approved and Tested devices for the custom integration market.

About Zigen
"Zigen was designed by installers, for installers," according to Ed Dellalyan, President of Zigen. "It's about reliability. No installer can afford go-backs and service calls. We were not thinking of market share when we developed our products; we just needed a product that worked right the first time. We couldn't find anything reliable, so we started a development company to find the glitches in HDMI/HDBaseT. It wasn't easy, but we did it. Our business has grown to this point by word of mouth because the guys who use our products swear by them."

Featured Product

ELK Products -C1M1 Dual-Path Alarm Communicators with Remote Services

ELK Products -C1M1 Dual-Path Alarm Communicators with Remote Services

C1M1 offers a truly significant reduction in transmission time in comparison to other communicators that rely on dial capture or data bus decoding. This can result in quicker response time to emergency situations which could save lives and assets. By providing both IP and cellular pathways, C1M1 provides the reliability installers are looking for in an alarm communicator. C1M1 eliminates port forwarding and extra fees for remote access. Installers can remotely upload/download programming changes to M1 controls over IP or cellular using ElkRP2. Consumers can control the M1 remotely via the free ElkLink mobile app and web portal, as well as eKeypad and M1 Touch Pro apps. Other IP-based software and interface partners can connect to the M1 control over the local network through C1M1. C1M1 also provides email/text notifications for arm, disarm, and alarm events. ELK-C1M14GSM supports GSM (AT&T/T-Mobile) networks and ELK-C1M1CDMA supports CDMA (Verizon) networks.