Vivint Honored for Excellence as Security Installer and Customer Service Provider

Home Automation Leader Wins Top Honors from Confirmit ACE Awards for Outstanding Customer Service--- SAMMY Awards Recognize Vivint as Finalist for Security Installer of the Year

PROVO, Utah--Vivint, the largest home automation services company in North America, today announced it was chosen as a winner of the 2013 Confirmit ACE (Achievement in Customer Excellence) Awards. The company was also honored as a finalist of the 2013 SAMMY (Sales and Marketing) Awards for "Installer of the Year" among large companies with more than 200 employees.


The recognition builds on Vivint's strong reputation as a home security installer and customer service provider. While most home security companies sell customer contracts to outside vendors after the initial installation period, Vivint's in-house staff monitors customers' systems 24 hours a day throughout the year and provides all ongoing technical and account support. In addition, Vivint trains and employs more than 700 field technicians stationed throughout the company's service area, which covers the U.S. and Canada.

"We are committed to providing the highest-quality service for our customers and we are honored to be recognized for such an important component of our business," said Steve Dixon, vice president of customer experience and operations for Vivint. "We want our customers to know that the things that matter most to them are always protected."

The Confirmit ACE Awards recognize companies with outstanding feedback programs and commitment to increased customer, employee, and partner satisfaction. Security Sales & Integration magazine's SAMMY Awards, now in their 18th year, is the industry's only program of its kind to recognize and honor installing security dealers and integrators for their marketing, business, installation, and overall excellence.

Vivint offers an array of home automation and security products ranging from remote-controlled door locks, alarms and motion detectors to sensors that can be programmed to send alerts to mobile devices when specific events occur, like if a window is broken or when exterior doors are opened. To learn more about Vivint's home security, energy management, and home automation offerings, visit www.vivint.com.

About Vivint

Vivint is a leading provider of home technology services in North America. Vivint's technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home security, energy management, home automation and solar solutions. In 2011, Vivint's Home Automation package and Advanced Security package received a Consumers Digest "Best Buy" rating. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has more than 13 years of experience and supports over 700,000 customers throughout the United States and Canada. For more information, visit the company's website at www.vivint.com.

Featured Product

Introducing the revolutionary Comelit Visto Smart Doorbell

Introducing the revolutionary Comelit Visto Smart Doorbell

The Visto Doorbell is a new Smart Doorbell from Comelit which combines a modern Italian design with all of the basic features you are looking for in a smart video doorbell. In fact, it is so smart that it can use the 2 wires from your existing doorbell and pass both the power and the data signals. This solves the common problem of having poor wifi coverage all the way at your front door. The Visto also has built in night vision, video recording on a SD card and in the cloud, motion detection, and multiple mounting options including an angle mount. The second thing we are introducing is the Visto Dealer referral program. Because we only sell through the Professional Distribution channel, we want to give our dealers who buy in that channel extra incentives to sell our product. For any security dealers or installers who go on our website www.vistodoorbell.com, and sign up for our program, we will offer the following: - Free referrals to customers in your area - Cashback program - 10% discount during the 1st month of the launch - Free Visto t-shirts and gear - A chance to win a trip for 2 to Venice, Italy Its that easy. Let us refer customer to you and get paid in the process. All while selling a wonderful Italian designed smart doorbell which is innovative and easy to install. So all dealers should protect the pro-channel and install products like the Visto which are made and sold only at your friendly local security and low voltage distributors.