X2O Software is Compatible With Key Avaya(R) Contact Center Solutions; Helps Businesses Display Real-Time Contact Center Information Throughout the Enterprise
MONTREAL -- March 21, 2013 -- X2O Media, a provider of visual communications software, today announced that its new X2O platform is now compliant with key contact center solutions from Avaya(R), a global provider of business collaboration and communication solutions.
X2O allows businesses to display customized, real-time contact center information in stunning 3D graphics and distribute it across multiple devices including digital displays, desktop PCs, and mobile devices throughout an enterprise. In addition, real-time alerts can be sent to individuals or a group of contact center agents, ensuring important product and customer information reaches them quickly and with minimal interruption. The application is now compliance-tested by Avaya for compatibility with Avaya Call Management System (CMS).
"Integrating X2O with Avaya CMS is an ideal solution for call center management, allowing users to view data and receive alerts in real time on any display throughout the enterprise," said X2O Media President and CEO David Wilkins. "As a company we're continuously evaluating solutions that may integrate with our X2O platform to offer even more streamlined options for joint users."
More information about X2O Media and its X2O platform is available at www.x2omedia.com.
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About X2O Media
X2O Media is a leading software developer of real-time visual communication solutions that significantly improve communications throughout the enterprise. X2O's solutions facilitate the creation and delivery of video and graphics-rich content to digital displays, employee desktops, and mobile devices. Applications include corporate news channels, dynamic corporate dashboards, real-time emergency messaging, and more. X2O's products and services are sold and supported globally, through a network of experienced distribution partners. More information about X2O Media is available at www.x2omedia.com.
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