New ihiji and SnapAV Partnership enables dealers to detect, diagnose and resolve issues with simple one-click reboots of WattBox™ IP power outlets from any mobile or desktop web browser
Combined functionality cited as having the potential to end costly and cumbersome service calls
Austin, TX - March 11, 2013 - ihiji and SnapAV have partnered to provide simplified cloud-based power management of SnapAV WattBox™ IP products using ihiji's NetNinja suite within the ihiji invision web portal. This immediately benefits both ihiji and SnapAV's dealers by providing simple and secure access to all of their WattBox installations from a centralized invision dashboard. Consolidating this data eliminates the need to incorporate multiple remote monitoring systems to gain insight into the health and wellbeing of a growing assortment of connected devices. Dealers can now manage power, network, and control system devices from SnapAV and other manufacturers without the confusion associated with utilizing multiple tools.
Beyond WattBox products, ihiji's NetNinja suite supports soft reboots of many other devices such as Control Processors, Touch panels and DirecTV receivers, as well as hard power cycles through Power Over Ethernet switches, which enable one-click reboots of PoE ports. By incorporating SnapAV WattBox functionality, this powerful new combination creates one of the most robust, yet cost-effective, remote monitoring and management solutions available.
"We believe the functionality and price point of SnapAV's WattBox combined with ihiji's invision service will help dealers maximize their scarcest resources - time and money. By adding support for yet another of the industry's leading brands to the invision system, we are strengthening our dealer-centric ecosystem while continuing to simplify remote monitoring and management. This highly valuable set of tools and services increases dealer efficiency and enables stronger service contract programs, which is a cornerstone of any successful operation," said Michael Maniscalco, ihiji Vice President of Technology.
"We're excited to partner with an innovative company like ihiji," says David Moore, Vice President of Engineering at SnapAV. "Their product gives our dealers a great option for cloud-based remote monitoring of multiple WattBox products in one dashboard. It's just one more way to make our dealers' lives easier, and we want to do that with every product we make and every company we partner with."
Installing the ihiji invision system is simple. The solution was engineered to eliminate the need for on-site network configuration, port forwarding, and firewall configuration to ensure a rapid and secure installation and ongoing access when a reboot is needed. Dealers benefit from immediate time and cost savings from reduced truck rolls and warranty service calls. As David Moore of SnapAV noted, "This solution quite possibly represents the end of service calls."
Dealers interested in learning more about how ihiji's cloud based solution can complement the SnapAV WattBox line or those wishing to gain access to a recently recorded ihiji and SnapAV webinar are invited to contact David Rench of ihiji at (512) 538-0520 or SnapAV Sales at (866) 424-4489.
ihiji, a company focused on disruptive technologies, has created invision, a cloud-based Network Management as a Service (NMaaS) platform for remote monitoring and management of network devices and automation systems. ihiji has received numerous industry awards and repeated recognition for its innovative technology. Originally designed to efficiently maintain and service home networking and automation products, invision has evolved into a scalable and flexible web-based platform for remote network monitoring, support, and documentation. ihiji creates a cohesive partnership with integrators and leading manufacturers to offer inspired solutions to complicated problems that increase both end-user satisfaction and system integrator efficiency. Those interested can learn more by contacting the company at (512) 538-0520 or by visiting www.ihiji.com.
Established in 2005 and based in Charlotte, North Carolina, SnapAV is a manufacturer and exclusive source of more than 1,000 installation-friendly audio, video and CCTV products for residential and commercial A/V integrators. SnapAV empowers integrators to run more efficient businesses by providing high quality, lucrative products supported by best-in-class online ordering and award-winning customer service. All products are protected by zero-tolerance Internet sales policies and many feature lifetime warranties. SnapAV's brands include Episode® Speakers and Electronics, Wirepath® Surveillance and Structured Wiring, WattBox™ Power and Surge, Binary™ Media Distribution and Cables, Strong™ Mounts and Racks, Camden™ Cinema Furniture, and Dragonfly™ Projection Screens. Additional information can be found at www.snapav.com.