AVI Systems enhances digital signage services with iTeam's unique installation process and nationwide network of technicians
Westford, MA May 08, 2012
iTeam, Inc., a leading nationwide provider of audio visual and IT installation services, and AVI Systems, Inc., one of the top five audio visual integrators in the nation, have announced a partnership to handle large-scale digital signage rollouts. iTeam will provide digital signage installation and support services to AVI Systems, using iTeam's Service-as-a-Product™ approach and proprietary iPlatform™ system. This new partnership positions AVI Systems to provide nationwide service to clients in need of highly-distributed, large-scale digital signage deployments.
With their unique approach known as Service-as-a-Product™ (SaaP™), iTeam has rapidly become the industry leader in packaged outsourcing of digital signage installations. Invented by iTeam, SaaP transforms complex installation processes into packaged products. It combines: 1) productized installation services, 2) processes to anticipate and accommodate site-to-site environmental variations, 3) dedicated iTeam Service Advisors to manage every installation event, 4) a proven nationwide network of high quality field installers, and 5) unprecedented visibility and control provided by iTeam's iPlatform™ software. AVI Systems' state-of-the-art digital display designs and iTeam's Service-as-a-Product approach will make large-scale deployments predictable and cost-efficient and will virtually eliminate the unexpected delays and cost overruns often associated with larger scale distributed deployments.
"We have chosen to work with iTeam due to several key benefits available only from iTeam," said Jeff Stoebner, President and CEO of AVI Systems. "Service-as-a-Product will allow us to simplify the complicated quoting process by providing well-defined packaged products with predictable fixed costs. Their proprietary iPlatform system will enable us to streamline the sales and fulfillment process and provide us with tools to monitor service delivery. Knowing that our clients will have a dedicated iTeam Service Advisor and highly qualified technicians to handle their digital signage installations means that AVI Systems can focus on our particular areas of excellence."
"With our nationwide installation network, AVI Systems is now well-positioned to roll out small and large-scale digital signage installation projects," said William Kazman, CEO of iTeam. "Whether it's for a dozen or hundreds of digital signage installations, AVI Systems can use iTeam's Service-as-a-Product approach, resources and systems to confidently and profitably deploy these solutions for their customers and to manage the risks inherent in large-scale digital signage deployments."
iTeam Inc. is a nationwide provider of packaged outsourcing of IT and AV installation services, delivering the best visibility and control, highest quality, and most predictable cost, all because of a unique approach called Service-as-a-Product (SaaP). Leading distributors, direct marketers, OEMs, and solutions providers package SaaP with their technology-based offerings to ensure optimum value and a best-in-class customer experience.
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About AVI Systems
One of the top five audio visual integrators in the nation, AVI Systems has been designing and building systems since 1974. Clients include companies as large as Best Buy, AT&T, Carlson Companies, Sprint, ConAgra and Target as well as universities, schools, service firms and non-profit organizations. AVI Systems has 16 offices in the Midwest and California. Every day it partners with architects, consultants, engineers and end users to plan, design and install leading-edge video presentation, broadcast, distance learning and video conferencing systems.