Alteva, a Unified Communications (UC) solution provider headquartered in Philadelphia, today announced that William Bumbernick, chief innovation officer, will speak on two panels at Cloud Communications Summit West at ITEXPO,
Cloud Communications Benefits to the Service Provider and SMB Communities
PHILADELPHIA, PA & LOS ANGELES, CA - October 1, 2010 - Alteva, a Unified Communications (UC) solution provider headquartered in Philadelphia, today announced that William Bumbernick, chief innovation officer, will speak on two panels at Cloud Communications Summit West at ITEXPO, October 4 -6th in Los Angeles, California. Bumbernick will join thought leaders in the communications industry from Cisco, Fonality and Aretta Communications. Both panels are part of a series of educational sessions at ITEXPO that will explore how communications as a service drastically lowers capital expenditures, reduces project risks and increases service agility and value.
Just as it has with previous emerging technologies, the SMB market presents a tremendous opportunity to cloud services providers. But, just as with other communications solutions, SMBs have specific priorities in mind when deciding what to put on the cloud. The "SMB Cloud Communications Adoption Trends: What's Hot and What's Not?" session (Tuesday, October 5th, 10:30 -11:15am) will discuss trends around SMB cloud computing adoption, including who is adopting the cloud, for what services, and what's driving their decisions.
The growth of technologies like cloud computing and virtualization afford service providers a range of opportunities for increasing revenues in their enterprise markets as well as for moving up the value chain in terms of the quality and complexity of services they can provide to businesses. The "How Service Providers Can Benefit from Cloud Communications" panel (October 6th, 2:45 -3:30pm) will describe how service providers can work with enterprise customers to gain the advantages of the cloud. Attendees will learn how service providers can help effectively implement virtualization and SaaS strategies and understand the key distinctions between the various options available today.
"Communications become more unified and simplified in the cloud and more companies are pushing cloud computing and utilizing hosted technologies including Voice over IP, CRM, remote access and security," said Bumbernick. "Service providers can benefit tremendously from selling cloud communications and smaller firms with tighter budgets can still afford enterprise -class contact center tools and take advantage of the quality, reliability and higher ROI that cloud based technologies offer."
The Cloud Communications Summit will address a growing need of businesses to integrate and leverage cloud based communications applications, process enhancement techniques, and network based communications interfaces and architectures. Business professionals will learn the fundamentals of cloud based communications business models, market trends and current large efforts and deployments. Sales teams can benefit by learning real life cloud communications success stories and interacting with other ecosystem members.
Alteva, a Unified Communications (UC) solution provider headquartered in Philadelphia, offers the most reliable network, the most responsive and proactive customer service and the best value to its customers. It delivers cloud -based UC solutions including Voice over IP phone systems and service (VoIP PBX), hosted Microsoft Communication Services, fixed mobile convergence, and advanced voice applications for the desktop. Alteva's service requires minimal installation and configuration while eliminating monthly phone and on -premise system maintenance charges, reducing overall communication costs and enabling organizations to improve productivity. By combining Alteva's voice service with Microsoft Communication Services products, including Microsoft Exchange, Office Communication Server (OCS), and SharePoint, Alteva's customers receive a true, high -quality, voice -enabled UC solution that easily integrates with existing business applications. Alteva is North America's largest provider of enterprise hosted VoIP, and provides hosted UC solutions to businesses in all 50 states and four continents. For more information, visit http://www.altevatel.com or call 1 -877 -258 -3821.