Founding D-Tools Certified Partner, MED, attains Tigerpaw certification to support dealers on a higher level with both D-Tools and Tigerpaw software.
November 13, 2006, San Diego, CA - Media Environment Design, founding D -Tools certified partner and exclusive provider of D -Tools regional trainings, has embraced the recent integration between D -Tools System Integrator and Tigerpaw CRM+ software. MED has attained certification from Tigerpaw to provide software solutions to system integration companies. MED is excited to announce the new addition of Tigerpaw to their set of solutions and services for the system integration industry.
"Through the process of working with dealers to create robust business process solutions centered on D -Tools, there were some areas around backend business operations such as inventory management that were not handled through the D -Tools process. The integration of Tigerpaw's robust featureset with D -Tools now brings together a complete end -to -end business workflow for many business operations," Sam Cavitt, President of MED comments.
"When we learned about the proposed integration between Tigerpaw and D -Tools, we invested a lot of time into in -depth learning of the Tigerpaw software. We looked into all of its features, attended webinars, purchased a version of the software to test on and evaluated it from the D -Tools user's perspective. During our evaluation, we interacted with Tigerpaw management and provided information to them about our industry and the needs of the typical system integration company, especially those using the D -Tools platform. After our internal testing and many discussions we chose to fully embrace the integration between D -Tools and Tigerpaw as a solution we recommend to our clients. Furthermore, we made the decision to use Tigerpaw internally to manage our own business," states Ryan Brown, VP of MED.
MED is developing a series of best practices for implementing and using the D -Tools/ Tigerpaw interface, including detailed process flowcharts (to be released Q1 -2007). By working closely with several dealers, providing implementation support and guidance, MED is helping companies roll out the product more quickly and effectively. "The first element of the implementation needs to be D -Tools. The D -Tools system acts as the 'master database' for the integrated solution. so it is key to have the D -Tools program implemented and ensure your database pricing is accurate. We are working with dealers from square one on D -Tools to ensure all of their CRM and business operations in Tigerpaw flow seamlessly from one step to the next," said Brown.
The integration of these two powerful applications enables system integrators to create detailed, data driven designs and fast, accurate proposals and sales orders using D -Tools SI 5, then convert those sales orders into projects within Tigerpaw CRM+ and manage installation of each material/labor item on a phase -by -phase basis. Invoices can be generated as needed along the project timeline utilizing Tigerpaw's progressive billing functionality. Linking the two applications also incorporates functionality for complete service department automation; inventory management for an unlimited number of locations; change order management; subcontractor management; exchanges and RMA's; serial number tracking; and service contract management - infusing sophisticated customer relationship management every step of the way.
"We're extremely pleased that MED will now provide implementation and training around our Tigerpaw integration," said Adam Stone, President and CEO of D -Tools, Inc. "MED has long been committed to ensuring that our customers are successful through the use of our software, and becoming certified on Tigerpaw will enable them to prepare our customers to take full advantage of this new level of business productivity."
About Media Environment Design, Inc.
Media Environment Design, Inc. (MED), founded in 1999 and based in San Diego, CA, provides a wide range of services to dealers in the systems integration industry. MED has trained and implemented hundreds of integration companies with D -Tools software. MED exclusively provides D -Tools regional and onsite trainings for D -Tools, Inc. MED is a certified reseller for Tigerpaw software. Our services are designed to help integrators elevate their businesses and to help them become more efficient, effective and profitable. It is our mission to make your business better. For more information, contact MED at (760) 434 -9040, e -mail at firstname.lastname@example.org or visit MED online at www.medesign.tv .
About D -Tools, Inc.
D -Tools is a worldwide leader in easy -to -use, highly accurate system design software. The company, founded in 1998 and based in Concord, California, offers a wide range of products and services created to simplify the complicated design, engineering, documentation and estimating processes that accompany residential and commercial installation projects of any size. D -Tools is the recipient of the Consumer Electronics Association's Mark of Excellence Award (2004, 2005, 2006), National Systems Contractors Association and Sound and Video Contractor's Innovations in Technology for Business Productivity Award (2004, 2005) and CE Pro's High Impact Award for Design Software. For more information, contact D -Tools at (866) 386 -6571, e -mail at mailto:info@d -tools.com or visit D -Tools online at www.d -tools.com .
About Tigerpaw Software, Inc.
Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting edge, affordable, effective business software solutions for more than 20 years. With more than 10,000 users worldwide, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2006 CRM Excellence Award, the 2005 Communications Solutions Product of the Year, and the 2005 Customer Interaction Solutions Product of the Year.