Meedio Enhances Customer Support With Meedio Support Center

Meedio today announced the availability of the Meedio Support Center (MSC) as part of its continuing quest to provide its customers with the best possible digital home entertainment and control software.

Houston, TX (PRWEB) February 15, 2005 - - Meedio today announced the availability of the Meedio Support Center (MSC) at http://support.meedio.com as part of its continuing quest to provide its customers with the best possible digital home entertainment and control software. The MSC provides a searchable knowledge base, a powerful ticket tracking system, and single sign -on capabilities for the nearly 16,000 registered members of the Meedio community.


"Meedio has a long history of fostering close relationships with its user community," stated Meedio VP of Marketing Alan Cheslow. "The Meedio Support Center now gives us the ability to provide even greater responsiveness and effective support."

The launch of MSC was welcomed by Meedio's community as a valuable addition to Meedio's portfolio of software for digital home entertainment and control. Meedio's software products include:

* Meedio Essentials, which turns an existing PC into a powerful media center PC by letting users access their digital media using a television and remote control.

* Meedio HouseBot, a home automation server that monitors and controls devices such as lights, appliances, audio/video equipment, thermostats, security systems, irrigation systems, and motion detectors through wired or wireless PCs and PDAs.

* Meedio TV, a digital video recorder and Electronic Program Guide that will be released in the near future to seamlessly integrate with Meedio's other products.

About Meedio:
Headquartered in Houston, Texas, Meedio is a global software development company that creates digital home entertainment and control software. Meedio sells direct to consumers, through distributors and resellers, and to OEMs who embed Meedio technology into turnkey consumer electronics and computer solutions.

For more information:
Meedio Press Relations
(877) MEEDIO -1 x704
http://www.meedio.com/press

###

Featured Product

ELK Products -C1M1 Dual-Path Alarm Communicators with Remote Services

ELK Products -C1M1 Dual-Path Alarm Communicators with Remote Services

C1M1 offers a truly significant reduction in transmission time in comparison to other communicators that rely on dial capture or data bus decoding. This can result in quicker response time to emergency situations which could save lives and assets. By providing both IP and cellular pathways, C1M1 provides the reliability installers are looking for in an alarm communicator. C1M1 eliminates port forwarding and extra fees for remote access. Installers can remotely upload/download programming changes to M1 controls over IP or cellular using ElkRP2. Consumers can control the M1 remotely via the free ElkLink mobile app and web portal, as well as eKeypad and M1 Touch Pro apps. Other IP-based software and interface partners can connect to the M1 control over the local network through C1M1. C1M1 also provides email/text notifications for arm, disarm, and alarm events. ELK-C1M14GSM supports GSM (AT&T/T-Mobile) networks and ELK-C1M1CDMA supports CDMA (Verizon) networks.