Manufacturer of Multi-Room Audio Distribution Systems Expands Comprehensive Dealer Service and Support Call Center
Barrie, Ontario, CA - September 1, 2004 - Matrix Audio Designs, manufacturer of high -fidelity multi -room audio systems, is boosting service to its dealers with the introduction of its Dealer Resource Center. The dedicated department was created to provide Matrix Audio Design dealers with a single contact point for all their service and support needs.
"Installers who use Matrix Audio Designs products benefit not only from our powerful multi -room audio distribution technology, but our comprehensive service and support program," said Dan Saso, president of Matrix Audio Designs. "Dealers have always counted on Matrix Audio Designs for extraordinary sound quality from a system that's easy to install and program in almost any setting. They also know they can rely on us before, during, and after jobs for total sales and support needs. Our dealers are the invaluable link between us and end -users so we build each of our professional relationships with an emphasis on long -term loyalty. The Dealer Resource Center is the latest function of our commitment to dealers, and it's going to help them increase their success on each job."
The Dealer Resource Center gives installers fast and complete access to all of Matrix's services through a direct call. Dealers are quickly connected with a live team that handles all challenges instead of a series of automated commands. Whether callers need to order product, receive literature, or have general questions about Matrix Audio's operation, the DRC is the one -stop source for solutions to all service -related challenges. Dealers who wish to contact the Dealer Resource Center should call 888 -485 -9959 from 8:30 AM to 5:00 PM, Eastern Time.
About Matrix Audio Designs
Matrix Audio Designs Inc. is a Canadian company that designs and manufactures audio distribution and control products at its Barrie, Ontario facility since 1998. Having complete control over each aspect of production, guarantees all products -including multi -source controllers, stereo amplifiers, keypads and remotes -adhere to the highest standards for performance, reliability and simplicity. The company utilizes modular engineering for dealer accessibility and easy user operation, and all components meet both CSA and UL standards. Matrix Audio Designs' commitment to quality, simplicity and value is shown in the company's outstanding customer service program and comprehensive product warranties.
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