Home technology solutions provider reaffirms customer service as top priority
FT. LAUDERDALE, FL - April 12, 2004 - AVAD Northern California, the recognized leader in connected home technology solutions, today welcomed Ben Grass to its team as the new sales manager. The electronics distributor selected Mr. Grass to support its ongoing effort to provide the customer service and benefits package that over 8,000 AVAD nationwide dealers have discovered is the key to keeping competitive in the quickly evolving custom installation industry.
"I'm thrilled to be involved in AVAD Northern California's innovative plan for bringing standards of excellence to custom installation," Grass said. "There's no more comprehensive set of options than AVAD's offering for electronic systems contractors who want to grow their businesses. If you're just getting started installing low voltage systems or you're a recognized career veteran, AVAD can make you better at what you do. I'm looking forward to enriching our existing dealer relationships and supporting new industry leaders."
"Our customers are going to find Ben's experience extremely beneficial for taking their businesses to the next level," said Tim Fitzpatrick, president of AVAD Northern California. "He is a focused, resourceful, and dedicated professional whose goals are a perfect match for AVAD. Each of us at the Northern California location is excited to have Ben contributing to our efforts."
As sales manager, Mr. Grass will oversee sales functions for the entire company, both for staff members and customers. His duties include developing and implementing internal structures to achieve sales goals, organizing new product launches, and planning and executing AVAD's hallmark education programs, which train dealers on how to get the most benefit from every product and system installed.
Having served in top sales, marketing and training positions with Lutron since 1998, Grass proves to be a great addition to AVAD Northern California's team. Past experience includes: Windows Systems CA Account Manager (2003), RadioRA Product Line Manager (2002), National Accounts HTD Manager (1999 -2001), Southeastern Accounts Manager (1998 -1999). Graduating with honors, Ben holds a Bachelor of Science degree in engineering from the University of Michigan.
AVAD, LLC is the most complete home integration solutions provider in the United States. Its in -depth technology offering of the most trusted names and progressive continuing education programs provide all the support necessary to design and implement complete home solutions. AVAD stocks products for home theater, lighting controls, distributed audio/video, central vacuum, and more for just -in -time delivery from each of its 21 locations nationwide. With complete technical training and certification for industry hallmarks like CEDIA's Installer Level I Certification, AVAD is unparalleled in its commitment to expanding dealers' businesses and profits.
AVAD exemplifies this concept with the Dealer to Builder (D2B) program, which links members of its 8000+ dealer corps with homebuilders across the United States to outfit new homes with in -demand, cutting -edge electronic systems.
Product lines that AVAD distributes and supports include Belden, Bose, Carlon, ChannelPlus, Coleman Cable, H -P Products/Dirt Devil Central Vacuum Systems, D -Link, Draper, Fujitsu, Harman Kardon, Lutron, Middle Atlantic Products, Inc., NetStreams, OnQ Technologies, OpenHouse, Panamax, Panasonic Audio/Video, Panasonic Phones, Peerless, Philips, Polk Audio, ProConnect, ProFlex, Replay TV, RTI, InFocus ScreenPlay, Samsung, Sharp, SharpVision, Spaun USA, VisionArt, Universal Remote Control, and more.
For more information about AVAD and its services, visit their website at www.avad.com or contact Joe Piccirilli at (954) 484 -3221 or firstname.lastname@example.org.
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