Insteon uses a dual-band signal, or mesh network, which communicates to devices simultaneously via radio waves and a home’s existing electrical wiring.

Smart Home Interview - Insteon

Contributed by | Insteon

Insteon, creators of the world’s premier home automation and control technology, transforms the "connected home" from a buzzword into reality. The company makes life simple by connecting people to the things that matter.

Insteon's patented, dual-band technology is simple and reliable, powering Insteon’s 200+ products. Together, this is how Insteon enables the most fail-safe connected home on the market. Insteon has the ability to control lights, alarms, thermostats – all devices from anywhere in the world. Additionally, Insteon has one of the largest retail footprints with products available today in Walmart, Costco and Home Depot. Insteon brings all of the things in a user’s home into elegant command.

Which technologies do your products use to communicate with each other and how does it work?

Insteon uses a dual-band signal, or mesh network, which communicates to devices simultaneously via radio waves and a home’s existing electrical wiring. Every message received by an Insteon compatible device undergoes error detection and correction, and is then retransmitted to improve reliability of the network. All devices retransmit the same message at the same time so that message transmissions collide synchronously, thus preserving the integrity of the message. If any errors are detected, the message – or command – is automatically resent to the device, therefore creating minimal hassle for customers. It’s that simple. Your light bulb receives the ‘off’ command from radio waves and the electrical socket it is already plugged into. This protocol is significantly more reliable than competing solutions such as Zigbee, Z-Wave or any other RF-only protocol, creating a seamless connected experience in a user’s home. Additionally, Insteon’s range is unsurpassed, scalable enough to support even the most intricate connected home. Technically, the protocol can support up to 16.7 million connected items. Insteon’s Simulcast technology can concurrently activate thousands of items from a single signal and is backward- and forward-compatible with all Insteon products.

Do your products communicate with products from other manufacturers using a standard protocol? (which one)

Insteon continues to make strides in home automation. The company recently joined forces with Apple HomeKit, Google Nest and Microsoft. Insteon was the first home automation company to integrate with Microsoft Cortana. At International CES this year, the company announced that Insteon “Works with Nest,” enabling fans of the Nest Smart Thermostat to integrate directly into an Insteon ecosystem. Additionally, Insteon introduced its new HomeKit-enabled hub that will bring Insteon’s line of more than 200 products into Apple’s HomeKit environment.

Insteon also has the flexibility to work with other protocols via cloud-to-cloud or TCP/IP. However, Insteon is proven as the leading protocol available, and provides significant benefits to date over competitive offerings. Insteon is willing to work with any protocol, operating system or IoT ecosystem, which is especially important as the industry shifts from a PC-centric world to a mobile-centric world.

In the spirit of cooperation, Insteon is also member of the AllSeen Alliance and Thread. The shift to mobility throughout the industry has served Insteon well, as Insteon’s mobile apps have also been well received on Google Play and in the Apple App Store.

What types of devices do you manufacture or provide?

  • Hubs
  • Controllers
  • Network Devices
  • Software / Apps
  • Security Devices
  • Lighting and Automation Devices
  • HVAC / Energy Management Devices
  • Other (please list)
    • Plug-In Devices
    • Thermostats
    • Wi-Fi Cameras
    • Sensors
    • Low Voltage Devices
    • Embedded Devices
    • Bridges
    • Range Extenders
    • Insteon International Devices

Can your products be installed by the homeowner or are special skills and tools required?

With Insteon, even the non-technical consumers can go DIY without fear. Insteon was designed to be simple. This means homeowners can easily install the system on their own and then run it from any smartphone, tablet or computer without paying monthly fees.

Additionally, Insteon’s customer support is unrivaled and available six days a week, making Insteon far and away the most affordable, reliable, complete and easily customized connected home solution available. More than 200 Insteon products are readily available, right now, at local retailers such as Walmart, Costco and Home Depot. Insteon has the widest retail distribution in the connected home sector, along with terrific relationships with our retail partners. With Insteon, you can also add to your existing system with zero hassle, any time.

In a short paragraph or 2 please describe how your products fit into a Smart Home scenario and how they are set up to work together to perform automated tasks.

Insteon was introduced in 2005 to give motion sensors, lights, thermostats and other common household items the ability to function through RF and Powerline communications. Homeowners can easily install the system on their own and then run it from any smartphone, tablet or computer without paying monthly fees. Customers have the ability to adjust indoor temperatures, set their lighting for a variety of conditions, monitor their homes when they travel, and even open and close their garage door for a guest or service call, from anywhere in the world, using their mobile device or computer.

Insteon uses a dual-band signal, or mesh network, to communicate to devices simultaneously via radio waves and a home’s existing electrical wiring. Insteon combines these two protocols to improve reliability by providing a backup system in case of wireless interference.

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