CompTIA works closely with the training industry and publishers to help third parties develop course and training materials for the HTI+ program. Currently community colleges across the nation are planning training and curricula for HTI+, and several publishers have published training materials for the HTI+ exam.

HomeToys Interview

Carl Bowman | CompTIA HTI+ Certification Program

HomeToys Interview
CompTIA HTI+ Certification Program
Carl Bowman, CompTIA HTI+, CDIA+, Server+ Certification Manager

CompTIA works closely with the training industry and publishers to help third parties develop course and training materials for the HTI+ program. Currently community colleges across the nation are planning training and curricula for HTI+, and several publishers have published training materials for the HTI+ exam.


HTI+ Certification Exams
Residential Systems and Systems Infrastructure


1. Why was the CompTIA HTI+ certification developed? Why now? Who asked for it?

CompTIA was approached by the IHA (Internet Home Alliance), a not-for-profit industry leader in the booming connected home sector. The IHA brought industry expertise and research to the table, while CompTIA shared its certification development experience and expertise. The demand for technology in the home is increasing every year. The need for one professional to be able to install and integrate different devices and technologies over a network is becoming increasingly apparent. Having just one professional deal with installations and integrations in the home, vs. several individuals, cuts costs for the retailers and dealers in this sector reduces the final sticker price for the end user. All in all, reducing costs and streamlining processes will enable quicker adoption of technologies and connected devices in the home, allowing this sector to grow exponentially over the next 3-7 years.

2. Why is the CompTIA HTI+ certification superior to other home integration certifications or assessments currently available, or in the works?

CompTIA's HTI+ certification program was developed based on CompTIA's Product Life Cycle process. All of CompTIA's exams follow a rigorous development process and are proctored, legally defensible, vendor neutral exams that can be adopted by any third-party employer to verify skills and knowledge of employees. The two HTI+ certification exams (both the Residential Systems and Systems Infrastructure and Integration exams are required for full certification) are readily available for delivery in most major cities across the world, on a daily basis, through Prometric or VUE testing sites. No prerequisites are needed, however training and preparation for the exam are highly recommended. 

Each exam costs $207 for non-CompTIA members and $155 for CompTIA members.

3. What are the main components of the HTI+ certification? What is an HTI+ certified professional capable of doing?

The HTI+ certified professional is capable of doing what is outlined in the HTI+ objectives, with an equivalent level of knowledge of an individual with six months of experience on the job. Objectives fall within these categories:

Residential Systems

  • Computer Networking Fundamentals 
  • Audio/Video Fundamentals 
  • Home Security and Surveillance Systems 
  • Telecommunications Standards 
  • Home Lighting Control 
  • HVAC Management 
  • Water System Controls 
  • Home Access Controls 
  • Misc. Automated Home Features 

Structured Wiring

  • Low Voltage (e.g., twisted pair, coax, shielded, fiber)
  • High Voltage (nominal 120/240 volt)

Systems Integration

  • User Interfaces
  • Control Processors

4. What is the benefit of the HTI+ certification for the homeowner/consumer?

Reduced cost of product installations, quicker turnaround time, peace of mind in knowing that a qualified professional is doing the work.

5. What is the benefit of the HTI+ certification to the installer/integrator?

Validation of employee skills and knowledge in all key areas, certified staff differentiates a company from the competition, lowers training costs.

6. What is the benefit of the HTI+ certification to the homebuilder?

Reduces home owner risks, creates a standardized subcontractor program for the home technology industry, recognition of industry standards and procedures.

7. Have most companies in the industry adopted HTI+ as a standard certification program for their dealers and installers?

The HTI+ program launched in December 2002. Currently, two large retailers look for HTI+ certified professionals as their third-party dealers and/or installers: Sears and Best Buy. CompTIA expects that with time, it will see more adoptions by other companies across this sector.

8. How many certifications have been awarded and how many students do you anticipate will enroll in the next 12 months?

The HTI+ program launched in December 2002 and training materials are just becoming available through third-party training companies. Currently, there are approximately 100 HTI+ certified professionals worldwide, and we expect this to grow considerably as the demand for qualified professionals grows in the industry.

9. Where does one go to get training for the HTI+ exam? Where does one go to write the exam? Is it or will it be available online?

CompTIA works closely with the training industry and publishers to help third parties develop course and training materials for the HTI+ program. Currently community colleges across the nation are planning training and curricula for HTI+, and several publishers have published training materials for the HTI+ exam. CompTIA has a growing list of publishers that can be accessed by contacting Carl Bowman via email at: cbowman@comptia.org

The HTI+ exam is available at Prometric and VUE testing sites nationwide. To find the test site nearest you please visit: www.prometric.com or www.vue.com/comptia

The HTI+ exam is a proctored computer-based exam, but is not, and will not, be available online.

10. On average, how long does it take to achieve HTI+ certification?

The HTI+ certification can be achieved in one day by passing both exams. However, depending on where and how one gets trained for the certification, it can take anywhere between two weeks to three months to complete the training and finally achieve the credential.

Carl D. Bowman
HTI+, CDIA+, Server+ Certification Manager

Bowman joined CompTIA in November 1997. He is program manager for CompTIA's HTI+, Server+, and CDIA+ certifications.

As HTI+ certification manager, Bowman is responsible for developing and leading the Home Technology Integrator program, the leading vendor-neutral certification track for technicians servicing the automated home industry. His responsibilities include new membership development and vendor relationship management for the program.

Bowman also heads the CDIA+ program, an internationally recognized credential acknowledging competency and professionalism in the document imaging industry, and the Server+ program, which is a standard of competency for mid- to upper-level technicians responsible for server hardware functionality.

At CompTIA, Bowman previously worked directly with members of the Association for three years, providing support and member services to individuals and companies nationally and internationally.

Prior to joining CompTIA, Bowman served as sales representative for Computize, a $100 million national computer sales and consulting firm. In this capacity, Bowman was responsible for all aspects of customer relationship management and team support. Bowman developed and maintained client relations and supported senior sales representatives.

Bowman is fluent in Spanish and Catalan.


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